Creating Disney Magic
A podcast by Lee Cockerell - Tuesdays
547 Episodes
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Be Determined to Make it Happen
Published: 12/13/2016 -
Lessons From Opening 100 Marriott Hotels
Published: 12/6/2016 -
The Real Reason Work Doesn't Get Done
Published: 11/29/2016 -
Is it OK to be Average?
Published: 11/22/2016 -
How to Be Consistent with Employee Discipline
Published: 11/15/2016 -
Working with Remote Teams
Published: 11/8/2016 -
The Value of Unannounced Visits
Published: 11/1/2016 -
How to Balance Between Service and Budget
Published: 10/25/2016 -
Creating Magic in Your Career
Published: 10/18/2016 -
How to Handle Unexpected Success
Published: 10/11/2016 -
Attitude Makes the Difference
Published: 10/4/2016 -
Tips on Getting Hired at Disney
Published: 9/27/2016 -
Getting Paid is Good Customer Service
Published: 9/20/2016 -
Combining Technology and Service
Published: 9/13/2016 -
Should you be Social Friends with Employees?
Published: 9/6/2016 -
The Story Behind Disney Pins
Published: 8/30/2016 -
Maintaning High Standards
Published: 8/23/2016 -
Why Traditions are Getting in Your Way
Published: 8/16/2016 -
Retail the Disney Way
Published: 8/9/2016 -
Partnering With Your Boss
Published: 8/2/2016
Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.