Dashboard: Shawn Busse and the $4,000 Hole

21 Hats Podcast - A podcast by 21 Hats

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This week, Shawn explains how a plumbing job went awry -- and more importantly, what it says about the “professionalization” of the blue-collar trades. That professionalization—along with the accompanying private equity dollars and the roll-ups and the MBAs—has certainly brought benefits. But it seems there’s been a price to pay as well.