What are your best coaching strategies?

Applying the principles of Humble, Hungry, Smart makes coaching so enjoyable. When you have someone that truly wants to get better, you know they when you leverage these principles, you can help them. On today’s show, Access EForms CEO Tim Elliott sits down with Cody Strate, VP of Strategic Initiatives and VP of Sales Mike Kelley. They come together for a discussion on how an organization's leadership team views the differences in Management and Coaching. The executive team at Access prides itself on being authentic with each other, so as to create opportunities for improvement otherwise not discussed in an organization mired in bureaucracy. See more from Access EForms in the show notes below: (1:15) CEO Tim Elliott asks the question to VP of Sales Mike Kelley, how do you view coaching differently than managing? (1:48) Coaching tends to be more custom to the individual, as the coach. Where in the past, an 8 hours mangagement time period can be blocked off, only to have lost the effectiveness within the first 20 minutes. (3:02) VP of Strategic Initiatives Cody Strate admits that being direct and forceful tends to be much easier sometimes than to be more intentional about being “Coach”. That position you decide to put yourself and the amount of energy it takes to modify your language and tone, you can ultimately deliver more value to your team and team members. (5:07) How, as a leader, coach and work with outside consultants as opposed to an internal team member? (5:47) The length of time that an organization will be engaged with folks outside of the organization to deliver lasting business results influences the amount of time and energy it takes to work with them. VP of Strategic Initiatives Cody Strate talks through his thought-process of how to balance time as a leader with those he’s responsible for the results of their work. (6:38) CEO Tim Elliott asks VP of Sales Mike Kelley what has been consistent with the “rock stars” that Mike has worked with in the past? (7:11) Taking a quick trip down memory lane, VP of Sales MIke reflects on the barking orders approach akin to the formula his old coach had with him. That approach doesn’t have as much traction with his “rock stars” nowadays, especially since the one-size-fits-all approach to coaching falls short on effectiveness, without the relationship. Mike shares a story of a tried and true producer and the mechanics of sales, but needed coaching in situations where pressure or the close wasn’t a particular strong suit. (8:49) CEO Tim Elliott asks each to share their philosophy of coaching, even the tools they use at Access. (9:48) VP of Sales Mike Kelley shares his perspective on the “Clifton Strengths” and how that test has helped provide consistently for each of those team members to understand the terminology and philosophy. (11:02) How do you use the Kolby index to process problems and issues? (11:24) VP of Strategic Initiatives Cody Strate talks to being coachable, but that also puts you in a position where it confirms the principles of being humble, hungry, and smart. Knowing your audience and leveraging the medium necessary to convey your message will affect how the message is received. (13:11) VP of Strategic Initiatives Cody Strate talks through the best ways to talk with him, as well as, knowing the intended listener of your message - you may miss the mark if you don’t factor that into consideration.  (13:56) VP of Sales Mike Kelley backs that up with a story where you can be humbled by his professional experience, by being able to better relate to his daughter as she was going off to college. (15:45) CEO TIm Elliott tells a story of how he used to “butt heads” with his daughter, but not understands exactly why as his being able to understand who she is and how she thinks. (16:52) Using the x3 Principles, Humble, Hungry, and Smart helps the Access team vet those candidates that aren’t coachable, or vet how coachable they are capable of being. (17:52) Hearing a CEO’s ability to work with Type-A, hard-chargers and being able is something you’ll be able to listen to and learn from here. (18:30) Being able to take critical feedback and apply the coaching as a catalyst for change, that comes back to improve the performance of the organization. (19:45) CEO Tim Elliott helps to clear up the expectation and the perspective of an organization that has standards and how to best articulate that to anyone interested in joining their team. (20:14) Checking your ego at the door, getting something done, as well as being able to like those that you work with. “Standards Apply” was a phrase that VP of Strategic Initiatives Cody Strate mentioned during a strategy session that resonated with VP of Sales Mike Kelley belief system. (21:50) Ego is the first filter that a coaching message has to be filtered through, so if that filter is clogged or not being able to be coached is an absolute weakness. Knowing where your personal potential cap is, can be measured by the proportion of coaching messages you’re able to absorb and put into practice, VP of Strategic Initiatives Cody Strate closes with. Subscribe and Follow to Maintain the “Leadership Mindset” Facebook - https://www.facebook.com/AccessEFM/ Twitter - https://twitter.com/Access_eforms?s=20 Linkedin - https://www.linkedin.com/company/accessefm/ Tim Elliott, CEO, Access EForms - https://www.linkedin.com/in/tim-elliott-b84b39a/ Cody Strate, COO, VP of Strategic Initiatives - https://www.linkedin.com/in/cody-strate-26543412 Mike Kelley, VP of Sales, Access EForms