55 | Is a Virtual Receptionist a Good Fit for Your Practice? Interview with Jenn Collins

Acupuncture Marketing School - A podcast by Michelle Grasek, MS, L.Ac.

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This week I'm talking with Jenn Collins, founder of Acu Hub Virtual Receptionist services for acupuncturists. *Sorry for the sound quality on this one! I'm editing the episodes myself and this was a little beyond my means to fix... but I didn't want you to miss on some great insights from Jenn!*If you're not familiar, having a virtual receptionist means that phone calls to your office are forwarded to your virtual receptionist in their home office. They have access to your cloud-based online schedule so they can set up or reschedule appointments, answer questions about your office, etc. In this episode we talk about my experience with Acu Hub. I've known Jenn a long time but I just recently started using the service. Jen also runs a clinic with three acupuncturists and we talk about what's working for marketing her practice right now, what brought her to acupuncture, and much more.Hope you enjoy it!In this episode, we discuss:How Jenn came up with the idea for virtual receptionist services for acupuncturistsMy experience with Acu Hub at my practiceWhen a virtual receptionist is a good fit vs. an in-person employeeGoogle ads and print ads for growing a practiceWhy you shouldn't use your personal phone number as your business phone number Thinking outside the box about what kind of support you need at your clinic, and why that might look different for everyoneAnd moreSHOW NOTES:Website: acu-hub.comInstagram: @acuhubFacebook: @acuhubEmail: [email protected] the showCurious about Acupuncture Marketing School, the online course for marketing beginners? Join me inside! Click here to learn more.