Making Sense of Online Reviews, Our Best/Worst Service Experiences, plus Debating the Future of Spotify

After Hours - A podcast by TED Audio Collective / Youngme Moon, Mihir Desai, & Felix Oberholzer-Gee

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In this episode, Youngme, Mihir, and Felix try to make sense of online reviews, dish about their best/worst service experiences, and offer their thoughts on Spotify. Plus, their After Hours recommendations for the week.