Focus on Customer Experience (CX)

CX simply means putting the customer first and relentlessly improving their experience of your business. Host Will Francis chats with veteran marketer and trainer Joe Wilde of MacDigital about putting the customer at the center of your strategy, in both offline and online marketing. The Ahead of the Game podcast is brought to you by the Digital Marketing Institute and is available on our website, Apple Podcasts, Spotify, and YouTube. Check out the DMI's extensive digital marketing library of ebooks, toolkits, podcasts, webinars, guides, templates, advice, and more! Join for free today. And if you enjoyed this episode please leave a review so others can find us! --- Send in a voice message: https://podcasters.spotify.com/pod/show/dmiaheadofthegame/message