How to Manage a Social Media Crisis

Does one misspelled tweet cause a crisis? How do you keep control when a crisis hits on social media? In this episode, host Will Francis hears from social media trainer and founder of Small Wonder, Julie Atherton how to spot, evade, manage, and survive a social media crisis. And, how to emerge from it wiser and stronger. Julie's eBook on the same topic goes into even greater detail on preparation, with checklists, examples, and sage advice on how to prepare and manage a social media crisis. Download it today.   The Ahead of the Game podcast is brought to you by the Digital Marketing Institute and is available on our website, Apple Podcasts, Spotify, and YouTube. Check out the DMI's extensive digital marketing library of ebooks, toolkits, podcasts, webinars, guides, templates, advice, and more! Join for free today. And if you enjoyed this episode please leave a review so others can find us! --- Send in a voice message: https://podcasters.spotify.com/pod/show/dmiaheadofthegame/message