168 - Gordon Bethune, former CEO, Continental Airlines

Airlines Confidential Podcast - A podcast by Ben Baldanza & Scott McCartney - Wednesdays

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This week: Gordon Bethune, former CEO, Continental Airlines; Welcome Scott McCartney as Ben's new co-host; Southwest's Christmas Crisis - Blame IT? 2023 predictions; What to expect from the DOT this year; Changing loyalty programs; Listener "Old Croakey" thank you to Chris Chiames.