Monne Williams on Improving Experiences and Outcomes for Front-Line Workers

Upward mobility for front-line employees is critical for growing economies and creating inclusive, resilient workforces. But front-line employees face many obstacles to advancing in their careers. In this episode of All Things Work, host Tony Lee speaks with Monne Williams, a partner at McKinsey & Co., about the plight of front-line workers and solutions to create better experiences and outcomes for them.