Attack the Problem Not the Person- Using a Fishbone Diagram
American Lean Weekday: Leadership | Lean Culture & Intrapreneurship | Lean Methods | Industry 4.0 | Case Studies - A podcast by Tom Reed: Lean Enthusiast & President of American Lean
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When errors occur, how do you react? Do you blame the person or do you problem solve? A Fishbone Diagram can help you problem-solve and engage employees!