The Health Pulse: Removing Logistical Barriers to Health Care with Uber Health

Caitlin Donovan is the Global Head of Uber Health. In this role, she’s responsible for figuring out how to fix logistical issues in health care. Coming from a variety of health care executive roles before joining Uber Health, Caitlin observed that all too often what goes wrong in health care isn’t clinical—it’s what happens when patients aren’t in front of their provider. Maybe they don’t have transportation to an appointment, their prescription didn’t arrive or they don’t have access to the food they need. At Uber Health, Caitlin focuses on connecting the dots through data and predictive analytics to solve these challenges. Greg and Caitlin discuss the role of a platform like Uber Health in addressing social determinants and improving population health. Finally, Caitlin shares her thoughts on the biggest health care challenges that Uber Health will tackle next.