#30 - Case study of Lemonade - insurtech startup, bots, AI and automation

Transforming Customer Operations with AI Arek Skuza - A podcast by Arek Skuza

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Lemonade is a next-generation AI company offering home insurance products. It is a pioneer in the InsurTech ocean. Its adoption of machine learning (ML) goes beyond customer experience and driving efficiencies to underwrite risks and manage claims. Considering Lemonade as a disruptor to the insurance industry, top-notch investors like SoftBank, Google Ventures, and Allianz financed the company with a $480 million funding. The investors' trust was strengthened as the startup managed to attract more than 14,000 subscribers in eight months only. It is is not the end of the fantastic story. Having reached $1m ARR in Q2 2017, Lemonade's ARR reached $10m ten months later and jumped from $1m to $100m in 2.5 years.