Sheila Thompson, COO of Twin Cities Pain Clinics & Surgery Centers

This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Sheila Thompson, COO of Twin Cities Pain Clinics & Surgery Centers. Here, she discusses how disorganization in staffing can negatively impact the patient experience and emphasizes the need for adaptability in a rapidly changing healthcare landscape. Sheila also addresses the financial challenges posed by inflation and its effects on healthcare operations.