Scaling Customer Support with Megan McMullin

Better Done Than Perfect - A podcast by Userlist - Fridays

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Business Technology

How can you scale support with limited resources? What are the best ways to foster a strong community around your SaaS product? We continue Season 2 with Megan McMullin, the customer onboarding specialist at MeetEdgar. Megan breaks down how they transitioned from simple email support to various video formats, the tools for content creation, and much more.