Unexpected Plumbing LEAK ruins job and causes MASSIVE damages

An unexpected plumbing leak disrupted a job in a large, multi-story home, causing ceiling damage. We addressed the issue through open communication with the customer, offering discounts on repainting as a solution. This approach led to customer satisfaction and future bookings. Key takeaways: being upfront about issues, taking responsibility, and offering practical solutions build trust and encourage repeat business. Additionally, choosing quality materials and doing thorough research on appliances, like boilers, is essential for long-term satisfaction. Reliable service and communication are central to maintaining a strong reputation and fostering customer loyalty. Tune in now to get inspired! Don't forget to like, subscribe, and share if you enjoy the content. Connect With Us: https://acfplumbingandheating.co.uk/