The Customer Isn't Always Right

When you're running a business you can't escape what every business owner dreads.. Negative reviews!!! And thats okay, every business gets them and every business deals with them differently. In this episode Britt takes you through some of the negative reviews that she has received at FAYT, how she dealt with them and passes down some valuable insight on how your approach to them can actually transform and elevate how you run your business. LINKSFollow Britt on: Instagram @brittney_saunders TikTok @brittney_saunders  Check out FAYT The Label HERE. CREDITSHost: Brittney Saunders. Senior Producer: Xander CrossManaging Producer: Elle Beattie Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficial Nova Entertainment acknowledges the traditional custodians of the land on which we recorded this podcast, the Gadigal People of the Eora Nation. We pay our respect to Elders past and present. See omnystudio.com/listener for privacy information.