This Mother Says a Chatbot Led to Her Son’s Death

In February, 2024, Megan Garcia’s 14-year-old son Sewell took his own life. As she tried to make sense of what happened, Megan discovered that Sewell had fallen in love with a chatbot on Character.AI – an app where you can talk to chatbots designed to sound like historical figures or fictional characters. Now Megan is suing Character.AI, alleging that Sewell developed a “harmful dependency” on the chatbot that, coupled with a lack of safeguards, ultimately led to her son’s death. They’ve also named Google in the suit, alleging that the technology that underlies Character.AI was developed while the founders were working at Google. I sat down with Megan Garcia and her lawyer, Meetali Jain, to talk about what happened to Sewell. And to try to understand the broader implications of a world where chatbots are becoming a part of our lives – and the lives of our children.