How to become the Customer Driven Enterprise

In this session, we talk all about the need for enterprises to be customer-driven. We speak to Milan Guenther, President of the Intersection Group, and Jim Kalbach, Chief Evangelist at Mural. We talk about not only the importance of enterprises being customer-driven but how they can practically go about organizationally and architecturally achieving this, always thinking about the customer experience and everything they do. 

Om Podcasten

In these podcasts, we talk to thought leaders in the area of enterprise architecture and discuss how enterprise architects can deliver maximum value to the enterprise, nonprofit, or government organizations they work for. If you would like to feature on this podcast  contact Will Hardison, [email protected]