28 | Quality Assurance Specialist - Leadership series part 1

In this episode of the BNI Southeast Tennessee podcast, Michael Crosa and Elaine Zambos kick off a new series exploring key leadership roles within BNI chapters. Starting with the Quality Assurance Specialist, they discuss the crucial responsibilities of this role in maintaining chapter integrity and success. From conducting interviews and checking references to ensuring proper classifications and adherence to processes, the conversation emphasizes the importance of detail-oriented leadership. Tune in to learn how quality assurance impacts chapter culture, why following systems matters, and tips for choosing the right people for this vital role.****To learn more about BNI and find a chapter meeting near you, head over to https://bnisetn.com****This episode was made possible by Superpower Strategies and Beth McClary-Wolford, helping businesses increase revenue by showing them how to find the right clients, connect with them, and love on 'em real good. A good referral would be a business owner with zero to ten salespeople who is frustrated by stagnant revenue growth. Find out how Superpower Strategies and Beth can help you by scheduling a free consultation. It’s as simple as visiting https://superpowerstrategies.com/****This podcast is created by Chattanooga Podcast Studios. To learn how we can help represent your business through podcasting, contact us at https://chattpod.com/****BNI Southeast Tennessee does not collect money from members beyond membership dues. Sponsorships are managed by Chattanooga Podcast Studios and used to pay for production costs.