29 | Member Engagement Specialist - Leadership series part 2

In this episode of the BNI Southeast Tennessee podcast, Michael Crosa and Elaine Zambos continue their series on membership committee roles with a deep dive into the responsibilities of the Member Engagement Specialist. They explore how this role supports members through reviews, renewal processes, and personalized coaching to maximize engagement and success. Learn strategies for empathetic conversations, the importance of chapter traffic lights, and how to coach members up rather than out. Tune in to understand how this role drives chapter growth and fosters stronger connections.****To learn more about BNI and find a chapter meeting near you, head over to https://bnisetn.com****This episode is sponsored by Heather Hendrickson at The Hendrickson Agency, a local insurance agency properly protecting your most precious possessions. Heather believes in putting people over policies so a good referral for her would be a property owner in Georgia or Tennessee looking for somebody who can offer a personal touch and true care and consideration. Find out more By finding the Hendrickson Agency below:423-243-3200https://www.facebook.com/HHendricksonAgency/https://www.instagram.com/thehendrickson.agency/ https://agents.farmers.com/tn/chattanooga/heather-hendrickson/ ****This podcast is created by Chattanooga Podcast Studios. To learn how we can help represent your business through podcasting, contact us at https://chattpod.com/****BNI Southeast Tennessee does not collect money from members beyond membership dues. Sponsorships are managed by Chattanooga Podcast Studios and used to pay for production costs.