How To Approach Conflict Resolution In Business

Conflict resolution and the art of negotiation - situations which many of us avoid or even fear! Yet conflict is a healthy part of communication, especially in business. It shows your staff and colleagues you care about their needs. The ability to negotiate and resolve conflict can bring many positive changes, from stronger leadership and better decision making to building rapport and having more meaningful conversations. So, what is conflict resolution, and what are some of the strategies we...