S2 Ep. 4 B. Joseph Pine II – Experience Platforms: Staging Experiences through an Ecosystem

Once businesses recognize that they are staging experiences, not delivering services, they can gain much more economic value by leveraging on the time and attention of their guests.

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Boundaryless Conversations Podcast, an ongoing exploration on the future of Platforms & Ecosystems: in these conversations we make sense of what’s next. Here we explore new perspectives about how we organise at scale in a rapidly changing world.