As a facilitator, what if someone in the room is being a total dick?

Budlets – Bud Caddell on Leadership, Culture, Org Design, and More - A podcast by Bud Caddell

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Pete Johns on Twitter asks,

You're running a workshop with senior stakeholders and one of them (who is also critical to the change u need to encourage) is behaving like a total dick. What do you do to prevent their bad behaviour from ruining the session?

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