Improving Product Quality - Solving the Puzzle

Welcome to Episde 7 of Software Tech Talks - How the Pro's Build Reliable Products! Today’s featured guest is Charlie Gragg, a Quality Process Expert and Technology Leader, with over 30 years’ experience leading Software Development – Process Improvement Projects. He can tell you first hand – if you want to Prevent FDA Recalls, shrink time to market and improve customer satisfaction with your products – it’s all about your process. Are critical defects escaping to production? Are projects continually sliding to the right? Are development costs skyrocketing? Are you spending all your profits on tech support? There are GAPs in your process that are killing you – and that’s why Charlie is in such high demand.