43: CIENCE CEO John Girard - why sales skills are well preserved in the upcoming AI revolution

Built By Humans - A podcast by Troops.ai

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John Girard (CEO at Cience) joined Scott Britton and I on the Business Is Human podcast. Here are some key takeaways from the conversation: Meaningful B2B sales don’t close without a conversation between two humans. Sales skills are very well preserved in this coming AI revolution. The pandemic highlights the importance of raw interpersonal skills associated with having a meaningful, curiosity-driven conversation with a human being. Zoom has allowed us to look at each other’s faces and detect body language in a new way. It’s impossible for any of us to be on the other side of our own communication (getting objective feedback and improving it is an art). The prospect to cash cycle has to be airtight in order to scale a bootstrapped company.