Dealing with Upset Patients

Text ‘bulletproof’ to 33777 to stay in the know about all things Bulletproof, and buy the book HERE! Bulletproof Dental Practice Podcast Episode 176 Hosts: Dr. Craig Spodak & Dr. Peter Boulden Key Takeaways Introduction Values Verbiage Is Everything Validate Concerns Post-Operative Calling Alignment Issue Team First References Bulletproof Dental Practice Review Us Tweetables: Communication is either a loving response or a cry for help. Dr. Craig Spodak People just want to be understood. Dr. Peter Boulden Payback is best served cold. Dr. Peter Boulden