Why is Microsoft putting billions of dollars into an Artificial Intelligence chatbot?

Business Matters - A podcast by BBC World Service

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Microsoft has announced a multi-year, multibillion dollar investment in artificial intelligence (AI) as it extends its partnership with OpenAI. OpenAI is the creator of popular image generation tool Dall-E and the chatbot ChatGPT. The Windows and Xbox maker plans up to 10,000 redundancies, but said it would still hire in key strategic areas. (Picture: OpenAI logo displayed on a laptop screen and Microsoft logo displayed on a phone screen are seen in this illustration photo taken in Krakow, Poland on January 23, 2023. Picture Credit: Getty Images).