Katie Dill on designing effective reviews

From the “Hey, can I get your eyes on this?” request for feedback to the “Final Executive Review,” so much of our work involves gathering and processing input from other people. In her time leading design teams at companies like Airbnb, Lyft, and most recently as the Head of Design at Stripe, Katie Dill has learned setting the right amount of context with the right people at the right stage is critical to success. She says that it’s important to take the time to design your review process — including your ability to facilitate.