Myths about Flexibility

Rojan Bolling and Hannah Itcovitz talk about their paper on how to design flexible programs that work for fragile settings. Along the way, they discovered 4 myths that everyone believes work, but that really don't. Flexibility can make a huge difference--especially in complex contexts--and that makes it even more important that we do it well. The idea of flexibility in institutions and relations, not just in operations, and getting beyond a 15% budget benchmark are two of their key insights.