Frameworks to Improve a Company's Culture

The legendary CEO, Hunter Harrison, was making an impact with his tools and philosophies while turning around Canadian National Railway. But he still needed help with a serious problem. The organization's culture was still a problem.Judy Johnson was part of the consulting team who helped with CN's cultural turnaround. She and her co-authors of SwitchPoints talked about their journey and the tools and frameworks they applied during that project.SwitchPoints is by far the best book I've ever re...