Identifying Project Lessons Learned with Mary Jacobs

Phil is joined by change and project management leader Mary Jacobs to discuss the importance of and steps to documenting project lessons learned during change.  Managing the closing of a change project is challenging because most leaders and project team members have mentally moved on to their next roles and challenges. Documenting lessons-learned at the end of a change project is essential for building change capability in your organization. It documents which activities worked and should be repeated by other project teams, and which didn’t and shouldn’t. So, how do you identify project lessons learned to build change capabilities in your organization? Mary can be reached at:  LinkedIn: https://www.linkedin.com/in/mary-jacobs-a979882/ Email: [email protected]