Eftpos tipping puts pressure on customers - restaurant owners

Checkpoint - A podcast by RNZ - Mondays

Could tipping become the new norm in restaurants around New Zealand? A roll out of new, upgraded EFTPOS machines have been posing the awkward "tipping" question to customers on a brightly lit screen, hard to ignore. Do you want to tip 5, 10, or 15 percent? Some restaurant owners and staff believe it's time Kiwis were a bit more generous, while others say it puts pressure on customers. Bella Craig reports.