How To Improve Supplier Performance?

In this episode... Sofeast's CEO, Renaud Anjoran, talks you through a common query that we get at Sofeast on a regular basis when customers ask us: "How do I get my suppliers to improve?" A recent survey of importers found that 70% said that their biggest challenge was working with suppliers to improve performance. So, with this in mind, Renaud goes through the topic based on training that he gave for European Chamber of Commerce in China members on improving suppliers with a focus on product quality, delivery times, price, and more. So, how to spur improvement in your Chinese suppliers? Keep listening...   Show Notes 00:30 - Introduction. This episode's topic: Why supplier improvement is a big challenge and how to achieve it.  02:01 - In these cases, supplier improvement is very difficult or impossible. 04:46 - How to plan your supplier improvement project (step-by-step)?  08:05 - Why being a hand-off buyer doesn't help you drive improvement. 10:00 - Translating what you want into KPIs 14:44 - The cost of quality 18:11 - Hidden costs  20:22 - The impact of the cost of poor quality on your organization 23:53 - Time and attention needed for improvement activities  25:41 - Which manufacturing processes to work on based on the issues you have found with suppliers? 32:41 - Conclusion: How to drive lasting improvement in your suppliers  36:20 - Wrapping up   Related content... 28 Common Problems Chinese Suppliers Cause Importers Chrysler Keiretsu A Good Way To Analyze Data to Drive Process Improvements How To Manage Chinese Suppliers based on Facts & Data 3 Key Process Improvement Tools You Need To Start Using: Flow Chart, FMEA, Control Plan How To Switch To A Newer, Better Chinese Manufacturer? [eBook]   Get in touch with us Connect with us on LinkedIn Send us a tweet @sofeast Prefer Facebook? Check us out on FB Contact us via Sofeast's contact page Subscribe to our YouTube channel   Subscribe to the podcast  There are more episodes to come, so remember to subscribe! You can do so in your favorite podcast apps here: Apple Podcasts Spotify Stitcher Google Podcasts TuneIn Deezer iHeartRADIO PlayerFM Listen Notes Podcast Addict