The Long-Term Costs of Poor Quality & Reliability (feat. Clive Greenwood & Andrew Amirnovin)

In this episode... Renaud is joined this week by two guests who both have decades of industry experience each: Sofeast's head of New Product Development, Andrew Amirnovin who has a background in electrical engineering and a keen focus on product reliability, and Clive Greenwood a quality consultant at WWMG associates who is a Six Sigma Black Belt and has a special focus on medical devices and product compliance. They'll be discussing the long-term costs of poor product quality and reliability, including some real product examples you've probably heard of, the negative effects of poor reliability and quality products hitting the market, how to prevent those issues when developing & making a product, and how to prevent those issues when building a quality management system.   Show Sections 00:00 - Greetings & today's topic 01:16 - Clive & Andrew introductions and industry experience 03:59 - Some real-life examples of products that suffered from bad quality and reliability 11:17 - People often focus on quality, but not reliability. A mistake? 17:28 - How to make a reliable product and prevent quality & reliability issues? 27:27 - Where do design engineers go wrong? 34:34 - Compliance standards 37:22 - A list of typical costs of poor quality once a bad product hits the field 39:39 - The example of a defective toy and how it affected the brand 42:47 - The relationship between the design and quality & reliability teams 47:45 - Process risk analysis 50:51 - The 8D corrective action process 55:26 - Summary and conclusion   Related content... What’s The Cost Of Quality? [Podcast] How To Drive Your Chinese Suppliers To Improve Reliability Your Cost of Poor Quality Is Higher Than You Think How Bad Product Design Leads to Many Quality Issues Sofeast product engineering solutions to help you develop a reliable and good quality product Sofeast QA solutions for inspecting products and assuring compliance   Get in touch with us Connect with us on LinkedIn Send us a tweet @sofeast Prefer Facebook? Check us out on FB Contact us via Sofeast's contact page Subscribe to our YouTube channel   Subscribe to the podcast  There are more episodes to come, so remember to subscribe! You can do so in your favorite podcast apps here and don't forget to give us a 5-star rating, please: Apple Podcasts Spotify Stitcher Google Podcasts TuneIn Amazon Podcasts Deezer iHeartRADIO PlayerFM Listen Notes Podcast Addict