EP57 | JR Farr (Weav.com) - How to fight churn by automating your customer retention flow

Today on the show we have J.R. Farr, Co-founder and CEO of Weav.com In this episode, we discussed what attracted J.R. to build a customer retention platform, how Weav automates your customer retention flow, and how it helps you analyze your customer experience with a holistic approach. We also talked about J.R.’s experience in building a customer retention program from scratch, why he is focused on finding the right customers from day one, and when it’s the right time to fire a customer...