Customer Zero – App Modernization with Multi-Cloud

This is part of an ongoing series entitled “Customer Zero” where we talk with the member of the VMware IT leadership team who are the first to use the products that our engineering teams produce. In this episode, we are joined by VMware’s Sr. Director IT, Digital Customer Experience Engineering, Pankaj Purwar and Senior Director - IT Application Operations, Varinder Kumar as they discuss their journey of modernizing the mission-critical VMware Customer Connect application. During our conversation, they share their experience of transitioning the platform from a monolithic structure to a multi-cloud environment using microservices, and also discuss tackling performance and scalability challenges.