Documenting ServiceNow Deployments (Or CJ eats your lunch!)

CJ & The Duke - A podcast by Robert "The Duke" Fedoruk & Cory "CJ" Wesley

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The gloves are off. CJ and The Duke take on the ServiceNow industry's blind spot: deployment documentation. - What's at stake - Documentation value - Is it REALLY that hard? - Components of good documentation - What do other SERIOUS industries think? Also, sneeze ambush.