Markie Duby, Dynatrace: Challenges In Solutions Engineering

Change may seem exciting for some. But for those who are moving from one platform, or one technology, to the next, it can be a daunting, anxiety-filled experience. For Dynatrace’s Markie Duby, keeping empathy at the center of one’s work is crucial for building trust and for collaborating with customers as they adapt to an industry that never stops moving.