Can Mark Zuckerberg Rebuild Trust in Facebook?

Cold Call - A podcast by HBR Presents / Brian Kenny - Tuesdays

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Facebook CEO Mark Zuckerberg faced a crucible moment in 2018 after Cambridge Analytica accessed data from 87 million Facebook accounts. Harvard Business School professor Bill George discusses his case, “Facebook Confronts a Crisis of Trust,” including why Zuckerberg handled the crisis as he did, the role of companies in protecting privacy, and the pros and cons of regulation.