EPISODE 11: Are You User Experienced? Applying The Principles of UX & UR To The Cybersecurity Journey

This week we are joined by Helena Hill, a seasoned UX Strategist and Consultant and AI expert with a wealth of experience spanning diverse clients, from pre-start-ups to global industry giants. In this episode, we explore the fascinating topic of UX and cybersecurity. We’re going to learn from the UX function to see how we can create a better user experience for people on their security journey, learn how to get buy-in from the business about implementing controls such as MFA,  and how to ‘sell’ our security value offering as a positive user experience.  And of course, crucially, how to take those first few steps to engage with the UX team! This is the first of our two part conversation with Helena, next week we will be talking about her other specialism in AI, which kicks off our Christmas miniseries on AI Links to everything Helena discussed in this episode can be found in the show notes and if you liked the show, please do leave us a review. Follow us on all good podcasting platforms and via our YouTube channel, and don't forget to share on LinkedIn and in your teams. It really helps us spread the word and get high-quality guests, like Helena, on future episodes.  We hope you enjoyed this episode - See you next time, keep secure, and don’t forget to ask yourself, ‘Am I the compromising position here?’