How to Turn Bad News into Happy Customers
Confessions of a Pink-Haired Marketer - A podcast by Rainmaker.FM: The Digital Marketing and Sales Network
Anyone can share shiny, happy news in their content — but when it’s time to deliver something less positive, you want to think carefully about how you present the message. In this session, I break down a well-crafted “negative” message, and pull out the elements that make it work. I also talk about the psychology... Listen to episode
