Balancing Technical Expertise and People Skills! Construction Champions Podcast 2-82 Joe Crisara

In this episode, host Ron Nussbaum sits down with Joe Crisara, a 47-year veteran of the construction and service industry. Joe shares his insights on what it takes to be a "construction champion" - someone who excels not just at the technical aspects of the job, but also at connecting with and providing value to their customers. About Joe Joe Crisara from Service MVP Training was once a home service contractor with a failing business. Deeply in debt and lacking sales skills, he undercharged for everything, believing the only way to create higher value was to offer the same services as everyone else for a lower price. When things looked bleak, Joe had an aha! moment that changed his life and skyrocketed his business. Since then, Joe and his wife and business partner Julie have helped thousands of service professionals achieve three to five times greater revenue by implementing his transformative and ethical "Pure Motive Service" system. Joe's links https://www.servicemvp.com/ https://www.linkedin.com/in/joecrisara/ Get more leads, Set more estimates, and Close more jobs 👇 https://www.build12.com/constructionchampions?am_id=ron625 Simplify Your Construction Projects, Boost Your Productivity 👇 https://www.buildercoms.com/ Building Home Profiles 👇 https://gethometrack.com/ Join our community 👇 https://www.facebook.com/groups/957628795429538 Our Website https://www.buildercoms.com/constructionchampionspodcast Association of Professional Builders Annual Report https://hubs.ly/Q02rT-1n0 What makes a "construction champion" (00:03:09) The importance of focusing on the "people part" of the business, not just the technical aspects (00:03:34) Communicating the impact of solutions, not just the features (00:04:46) Providing premium, customized solutions vs. just competing on price (00:05:30) Overcoming the tendency to overcomplicate simple concepts (00:17:23) The relationship-driven nature of commercial construction (00:19:28) Avoiding the temptation to take on work outside your core expertise (00:25:31) Achieving 30%+ net profit margins through effective communication and value delivery (00:28:15) Keywords: technical expertise, people skills, construction leadership, Joe Crisara, Ron Nussbaum, Construction Champions Podcast, client relationships, team collaboration, leadership skills, project success, soft skills