Building a Business Case Business for Contract Management

Contract Heroes - A podcast by Pepe Toriello & Marc Doucette

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Operations have changed a lot in the past year, and as such, many companies are becoming aware of the benefits that automation and contract management offer. Though the pandemic has generally been a negative experience for everyone who has been impacted by it, a couple of opportunities have arisen in light of the difficulties. Lisa Lang is the General Counsel at Kentucky State University, while their school might have a great reputation this doesn’t mean they have a large budget for certain projects. She also wears many hats as the General Counsel that involves supporting all the staff. Due to recent events, Lisa has been able to make much-needed changes in the way her office handles contracts. In this episode we’ll cover the issues she faced using manual methods, how to show management there’s a need for a CLM tool, the challenges she faced while going through the purchasing processes, what their current state looks like and what the future holds.