Navigating Legal Operations with Richard Robinson

In this episode of Contract Heroes, we're joined by Richard Robinson, the Director of Legal Operations and Litigation Support at Toyota North America. Richard shares his extensive experience in the legal tech industry, discussing his journey, the challenges of transitioning to remote work during COVID-19, and the importance of integrating technology with a strategic approach. He also delves into the core competencies of CLOC, the significance of stakeholder engagement, and the vital role of emotional intelligence in legal operations.