386: Is the Customer Journey Dead?

Crack the Customer Code - A podcast by Adam and Jeannie - Tuesdays

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Business

Is the customer journey dead? According to an article in CMS Wire titled The Customer Journey is Over, it is. However, is that truly the case? Is the customer journey surely over, or is the article just an inflated with a catchy title? Or maybe it's something completely different... Learn more about your ad choices. Visit megaphone.fm/adchoices