434: CX in Stay-At-Home Scenarios (AR/AI)

One of the things that Adam and Jeannie would like to have us all consider is when there are segments of customers who aren't familiar with new software, these customers want to buy, but they can struggle if AR is their only option. How can we think about the customer journey to make sure that they are as comfortable as they can be? Learn more about your ad choices. Visit megaphone.fm/adchoices