How And Why Trust Matters When Managing A Crisis

Can people trust that your organization will do the right thing in a crisis? Dave Samson is global vice chairman of corporate affairs at Edelman. In this episode, he discusses why trust is important when dealing with a crisis, what government agencies and companies can do to keep the public’s trust, and who does a better job in maintaining trust during crisis situations. Quotes I strongly believe that when businesses and governments join forces, finding common ground and embracing collaboration, we can effectively address the critical societal issues we encounter today.- Dave Samson "Actions speak louder: prioritizing safety, community engagement, and fair wages builds trust.".- Dave Samson Featured Guest Dave Samson Global Vice Chairman, Corporate Affairs, Edelman Linkedln: https://www.linkedin.com/in/dave-samson-547a7b2/ Chapters 00:00 Introduction 01:55 The Power of Actions: Building and Losing Trust 07:01 Safety Concerns Arise from Ohio Train Derailments 10:19 Trust in Business Surpasses Government Agencies 13:31 The Crucial Partnership Between Government and Business for Trust 15:47 Leadership and Trust: Navigating Political Divides and Polarization 17:39 Impact of Leaders on Company Culture and Trust 21:37 Tech Sector's Trust Erodes Amid Privacy Concerns 23:20 Building Trust: Collaboration, Advocacy, and Common Ground 25:00 Trust: Actions That Speak Volumes 26:51 Four Keys to Cultivating Trust in Society Produced by Heartcast Media www.heartcastmedia.com Learn more about your ad choices. Visit podcastchoices.com/adchoices