How To Prepare For Any Crisis

Karen Naumann is a veteran public relations strategist. In this episode of “Crisis Ahead,” she shares her recommendations for the steps managers of federal agencies and corporate executives should take to ensure they are ready to respond to a variety of crisis situations. Quotes "Scan diverse sources, beyond your industry, to anticipate future landscapes encompassing political, economic, social, technical, legal, and environmental factors."- Karen Naumann "For an organization to neglect crisis planning is an act of reckless negligence."- Karen Naumann "Embrace strategic foresight through proactive information gathering for anticipating future environments."- Karen Naumann Featured Guest Karen Naumann Public Relations Strategist Linkedln: https://www.linkedin.com/in/karennaumann/ Chapters 00:02 Introduction 01:22 Differentiating Between Issues, Emergencies, and Crises. 05:35 Proactive Environmental Scanning for Potential Crises. 08:52 Pre-crisis Activities: Prevention, Preparation, & Relationship Building 09:55 Anticipating Negative Impact: Identifying Stakeholders in Crisis 13:33 Safeguarding Stakeholders from Misinformation 14:45 Inoculating Stakeholders: Proactive Defense Against Misinformation Spread 16:56 Applying the Power-Legitimacy-Concern Model 18:58 Exploring Modern Crisis Types: Faux PA and Cancel Culture. 20:35 Containment and Recovery: Responding to Spillover Crisis Situations 21:50 Navigating the Full Spectrum of Crisis Communications 22:38 Conclusion Produced by Heartcast Mediahttp://www.heartcastmedia.com Learn more about your ad choices. Visit podcastchoices.com/adchoices