Measuring Your Organization’s Vulnerability To A Crisis

Do you know how vulnerable your organization is to a crisis? In this episode, Jackie Kolek, the chief innovation officer at Peppercomm, explains why it is essential to measure and monitor an organization’s exposure to a crisis, and the worst-case scenarios if they don’t pay attention to their vulnerability. Quotes Leaders, both in the private and public sectors, must redefine their perception of crisis. It goes beyond mere operational considerations; it demands a holistic approach." - Jackie Kolek "When an organization aspires to embody certain values, failure to truly live up to them and take real action creates a substantial vulnerability."- Jackie Kolek Featured Guest Jackie Kolek Chief Innovation Officer, Peppercomm Linkedln: https://www.linkedin.com/in/jacquelinekolek/ https://www.peppercomm.com/ Chapters 00:01 Introduction 01:37 Strategize to Address Both Tangible and Intangible Vulnerabilities. 05:58 Strained Relations: Anheuser Bush's Brand Vulnerabilities in the Face of Backlash 08:16 Rethinking Crisis: A Call for Leaders to Listen and Redefine. 09:48 How Global Landscape Transformed Crisis Preparedness 11:37 Understanding Stakeholders for Effective Messages 13:05 Unveiling Organizational Vulnerabilities with Rep Compass. 17:25 Harnessing Data for Effective Crisis Management: Prevention and Response. 19:16 Identifying Stakeholder Concerns for Survival: The Constituent Matrix. 20:45 Navigating Outages with Effective Crisis Management 22:24 Preparedness in Action: Testing Plans, Simulating Crises, and Clarifying Roles. 25:25 Outro Produced by Heartcast Mediahttp://www.heartcastmedia.com Learn more about your ad choices. Visit podcastchoices.com/adchoices