The Benefits Of Social Listening

Crisis Management Minute with Edward Segal - A podcast by Federal News Network | Hubbard Radio - Mondays

Categories:

Business

In this episode of the “Crisis Management Minute,” learn about the benefits of social listening for government agencies and businesses—and find out how California Pizza Kitchen used the tactic to prevent a customer’s bad experience from turning into a crisis for the national restaurant chain. Learn more about your ad choices. Visit podcastchoices.com/adchoices